1) Making a Purchase
To make sure you have the highest level of security, your payment details are automatically encrypted when you enter them. You can pay for your online order using Visa, Visa Electron, Maestro, MasterCard, JCB, Delta, Switch and Solo cards. Please note we do not accept AMEX.

2) Delivery
Most deliveries are posted through Royal Mail and time scales are subject to Royal Mail process and availability. However, we do aim to get your order to you within 3-5 working days. We only accept online orders from within the UK, so please contact us by phone or email for international orders and delivery. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

3) Returns
As Orbana™ is a food product, we do not take returns. However, should you have any problems, questions or comments, please let us know at +44 (0)20 7581 8972. If you would like to change or amend your order after completing your purchase, please contact us immediately. We can address you request up until the point of dispatch. However, once your order has left our premises for delivery, it will not be eligible for return.

4) Proprietary Rights in Contents on the Website
None of the Orbana™ proprietors, employees, agents or representatives will be liable for damages arising out of or related to, the use of this website or its contents (this includes, without limitation, any compensatory, direct, indirect or consequential damages, loss of data, income or profit, or loss or damage to property). Every care has been taken in the preparation of this web site. However, as far as it is permitted by applicable law, we disclaim all warranties, express or implied as to the accuracy of information supplied herein.

5) Privacy Policy
We do not store credit card details nor do we share customer details with any 3rd parties.